Frequently Asked Questions (FAQs)
What services does IVision Optical provide?
IVision Optical high-quality eyeglasses, optical frames, prescription lenses, sunglasses, and optical equipment. We also provide professional consultation, lens fitting, and wholesale services for optical businesses.
Is IVision Optical a licensed optical supplier?
Yes. IVision Optical is legally licensed to operate in Ethiopia and follows professional optical standards in all retail and wholesale services.
Where is IVision Optical located?
We are located at Megenagna, Hailemariam Building, 1st Floor (Room 101), Kenenisa Avenue, Addis Ababa, Ethiopia.
Do you sell prescription glasses?
Yes. We provide prescription eyeglasses based on your doctor’s prescription and help you choose the best lens type for your vision needs.
What types of lenses are available?
We offer single vision, progressive, blue light (blue cut), photochromic (transition), high-index, and anti-glare lenses.
How can I contact IVision Optical?
You can call us at +251 911 838 230 or contact us via Telegram at @ivisionopticalsupply.
Do you provide after-sales support?
Yes. We offer professional support after purchase, including adjustments, guidance, and product assistance.
Do you sell sunglasses with prescription lenses?
Yes. Prescription lenses can be fitted into selected sunglasses frames.
Are your products original?
Yes. We sell genuine branded and semi-branded products. Quality and authenticity are always guaranteed.
Are your prices fixed?
Prices depend on frame selection, lens type, and additional features. We always provide clear pricing before finalizing any order.
How long does it take to prepare prescription glasses?
Most prescription glasses are ready within a short time, depending on lens type and availability. Our team will inform you of the expected delivery time.
Who can buy wholesale from IVision Optical?
Wholesale services are available for optical shops, eye clinics, hospitals, pharmacies, and retail businesses.